All rented vehicles are subject to Pepa Rent a Car Terms and Conditions of the Rental Agreement.
Rates include rental fee, insurances, maintenance (+20% VAT), but exclude fuel. The mileage is limited, 300 km/day to 4000 km/month, depending on the extension of the rental period. An additional charge will be applied, equal to 1% of the daily rental fee, for every extra driven kilometer. Rentals with larger mileage limit must be negotiated in advance.
The minimum rental period is 24 hours. Rentals are charged in periods of 24 hours from the date and time of pickup.
Additional charges will be applied in case of late return (drop off) of the car:
- 1/3 of the daily rental fee for each hour of delay
- full daily rental fee for more than 4 hours of delay
- triple of the daily rental fee for one day of delay
EXTENSION OF RENTAL
Extension of rentals beyond the original date must be authorized by Pepa Rent a Car. If an extension is required, Pepa Rent a Car team must be contacted during office hours (weekdays from 08:00 – 21:00) by telephone or e-mail. Failure to comply with this procedure will result in driving the vehicle without CASCO Insurance cover and without lawful permission.
CANCELLATION OF RENTAL
A cancellation fee of 10% shall be levied for all reservations that are cancelled after the confirmation for reservation has been issued by Pepa Rent a Car. A further fee, equivalent to one day rental at the Pepa Rent a Car extension rates will be applied, if the Pepa Rent a Car reservation team is not notified of the cancellation at least two days (48 hours) before.
The minimum age for drivers is 23. Drivers under the age of 25 cannot drive vehicles of higher than A-Mini or B-Small (Economic) Car Category.
Drivers must be in possession of a valid license. Driving clients are required to have their driver license in their possession all the rental period. For non EU, USA & Canada citizens an International Driving License is required.
In case of accident, the submission of a valid copy of the Police report, or Court sentence is a condition for the insurances covering.
TPL – Third Part Liability Insurance covers the renter liability for the damages caused to the third part vehicle in the event of collision.
FC – Full Casco Insurance (CDW & TP) limits the Renter liability for the damages caused to the vehicle due to collision, collapse or glass break, damages of the vehicle by fire, explosion, natural disasters, and theft, to the payment of the deductible as following:
- Up to 1500 Euro damage or loss – 20% of the value.
- Over 1500 Euro damage or loss – 25% of the value.
- Full or partial theft – 25% of the value. Delivery of remote control (key) is a condition.
Exclusions on Casco Insurance cover. The Renter will be liable for the full value of the damage and/or loss when such damage or loss is sustained in circumstances including but not limited to the following:
- The vehicle is driven by an unauthorized driver.
- Failure to obtain authorization from Pepa Rent a Car to extend the rental period.
- Not being able to produce the keys in case of theft.
- Driving under the influence of alcohol or illegal substances.
- Unsuitable driving or driving on inappropriate roads not complying with the vehicle specifications.
Insurances do not cover the damage or loss of tires, rims and hubcaps, of the claxon, interior part of the vehicle cabin and towing charges.
PAI – Personal Accident Insurance may be bought locally, and it is not compulsory
GREEN CARD – International Motor Insurance covers the renter liability for the damages caused to the third part vehicle in the event of collision, outside the territory of Republic of Albania, and it is not compulsory
Personal Belongings are not covered by the insurance.
PAYMENT & DEPOSIT
Payment and deposit of warranty can be done by credit card, bank transfer, or cash. Authorization for traveling outside territory of Republic of Albania will only be granted to holders of a Visa, MasterCard and American Express credit card.
Payment of the Rental Charge is required in advance, or immediately.
At the counter on pickup, the Renter will make a Deposit to be used in the event of fines or penalties during the rental period, additional charges and handling fees.
OVER BORDER RENTALS
Special written permission from Pepa Rent a Car is required before taking a vehicle beyond the borders of Albania. The Renter should purchase an International Motor Insurance (Green Card).
DELIVERY & COLLECTION (PICKUP & DROP OFF)
A delivery and/or collection fee will be levied in case of airport, port or specific address service transfer.
Delay in the return of the vehicle for 24 hours or more, without notifying Pepa Rent a Car, will be reported to the Police authorities.
ADDITIONAL CHARGES / HANDLING FEES
All fines and penalties incurred during the rental period are under Renter responsibility. In addition a 25 EURO handling fee will be levied on fines or penalties incurred. Loss of keys will result in an applicable charge being levied. A valet charge of 10 Euro will be levied in case of not properly cleaned vehicle.
Additional Driver Surcharges No additional charge will be applied for a second driver, but a charge of 10 Euro will be paid for every third and more driver.
- Baby seats – __ Euro/day.
- Snow chains – __ Euro/day.
- GPS Navigator – __ Euro/day.
The client would be required to supply the following: Credit card, Name, address, telephone number and email address, a valid driver license and passport, e-mail address.
What to do in case of a breakdown?
- Contact Pepa Rent a Car : email@example.com
- Client is not allowed to replace or repair any vehicle parts, unless authorized by Pepa Rent a Car.
What to do in the event of an Accident/Theft?
- Contact Pepa Rent a Car immediately, and call the police 126, or 129.
- A full report must be made to the nearest Police Station.